We are looking for a data-driven CRM Manager to own and optimize client lifecycle management across our Forex trading platforms.

This role is responsible for driving trader engagement, retention, and lifetime value through personalized, compliant, and performance-focused CRM strategies.

The ideal candidate has strong experience in financial services or online trading, understands trader behavior, and can translate data into impactful CRM campaigns.

Key Responsibilities:

● Own and execute the CRM strategy across the full customer lifecycle (onboarding, activation, retention, reactivation).
● Design and manage segmented, personalized campaigns via email, push notifications, SMS, and in-platform messaging.
● Work closely with Marketing, Sales, Retention, and Product teams to align CRM initiatives with business goals.
● Analyze trader behavior (deposit patterns, trading activity, churn signals) and build automated journeys based on insights.
● Optimize bonuses, promotions, and loyalty programs in line with regulatory requirements.
● Monitor and improve key KPIs: retention rate, reactivation rate, churn, LTV, conversion from demo to live.
● Ensure all CRM communications are compliant with financial regulations, brand guidelines, and local market rules.
● Manage CRM tools and platforms (e.g. Salesforce, HubSpot, Braze, CleverTap, or proprietary systems).
● Conduct A/B testing and continuously improve messaging, timing, and channel mix.
● Maintain accurate CRM data, ensuring proper tagging, segmentation, and GDPR compliance.

Requirements:

● 3+ years of experience in CRM, lifecycle marketing, or retention, preferably in Forex, CFD, crypto, or fintech.
● Strong understanding of Forex trading concepts, trader behavior, and bonus structures.
● Hands-on experience with CRM platforms and marketing automation tools.
● Solid analytical skills and experience working with data dashboards and reports.
● Experience with multi-market, multi-language CRM campaigns is a strong advantage.
● Knowledge of compliance and regulatory constraints in financial services.
● Strong communication skills and ability to collaborate cross-functionally.
● Highly organized, proactive, and performance-oriented mindset.

Nice to Have:

● Experience working with regulated brokers
● SQL or advanced analytics skills
● Background in retention or client success teams
● Familiarity with affiliate-driven acquisition funnels

We offer:

● A stable job and career development opportunities
● Attractive salary
● Additional health insurance
● Special benefits for our team members (Multisport Card, Coolfit, Happy Hours ETC.)
● Young, friendly and multilingual environment

We are looking for a Credit Administrator.

Purpose and Impact

The Credit Administrator job assists the Risk Manager with the review and administration of accounts receivable due to company, supports the timely and accurate collection while maintaining positive customer and functional relationships.

Main responsibilities:

Collects and maintains information for the updates of customers’ and vendors’ master data and collaborates with SSC;
Monitors the receivables and prepares daily receivables reports;
Contract and other related documents administration;
Sends reminders and dunning letters;
Unblocks sales documents in line with company policies;
Prepares copies of customer documents necessary for review, court and other ad-hock procedures;
Cooperates with insurance companies by following up and providing data on delayed payments, and updating insurance data;
Maintains positive working relationships with customers and commercial teams to enable efficient collaboration;
Reports to Risk Manager;
The role is part of the Finance department;

Requirements:

Proficiency with email, spreadsheet, and word processing applications;
Good English language skills – verbal and written;
Bachelor’s degree in finance and/or law;
Has knowledge about financing, collections, accounts receivable and general accounting knowledge;
Ability to analyze economic activities and companies’ performance;
Previous experience in credit collection and knowledge of SAP is a plus;
Proactive, communicative, and analytical person;

Terms:

Work in an international company;
Base salary and bonus system;
Additional health insurance;
Multisport card;
Permanent employment contract in accordance with the Labor Code;
Paid annual leave;
Opportunity for development and career growth alongside the company’s dynamic expansion.

We are looking for a Back-Office Expert who knows how to do analytics.

Job Responsibilities:

• Support the Marketing team in our Food division in executing their daily duties.
• Prepare and help with document administration.
• Communicate and provide information related to other departments.
• Participate in other Markering team projects and activities.
• Prepare analysis and data reports.
• Provide promo materials and administrative support.
• Work with external stakeholders.

All you need is:

• University degree in Business, Economics, Finance, Business statistics or similar.
• Previous professional experience with sales reports and data is an advantage.
• Advanced skills in Excel – Pivot tables, VLOOKUP etc.
• Analytical thinking.
• Detail oriented.
• Time management and organizational skills.
• Excellent English – both written and spoken.

We offer you:

• Friendly and positive company environment with non-formal communication.
• To be part of a young, ambitious, modern & fast-paced organization.
• Opportunity for fast learning, development, and expanding experience.
• Team activities, team buildings.
• Competitive rewards and food vouchers.
• In-house gym.

We are looking for: Risk/Operations/Back office specialist daily check of deposit activates.

Our requirements:

• English language skills is essential due to client communication and management;
• Previous experience in the field working as an FX back office representive is a plus;
• High level of accuracy is essential;
• Good use of Microsoft office (outlook, excel);
• To be a self-motivated and outgoing person;
• Team player with an ability to work to tight deadlines with changing priorities;

Your responsibilities:

• Monitoring transaction flow and identifying potential risk transactions;
• Handling e-mail correspondence with other departments from the company, and with external providers
monitor our exposure on the different financial instruments that we offer;
• Making various reports on current market conditions;
• Be able to pay attention to small details, prioritize tasks, be alert and, before all, ready to react to any need that arises;

We offer:

• A stable job and career development opportunities;
• Working on shifts;
• Attractive salary;
• Additional health insurance;
• Special benefits for our team members (Multisport Card, Happy Hours, etc.);

We are looking for a Back Office Specialist (Sales Analytics).

As our Back Office Specialist, you will play a key role in empowering the Sales team with the insights, tools, and support they need to win. Your work will help drive decisions, strengthen partnerships, and ensure smooth daily operations.

Main Responsibilities:

Supporting the Sales team in their day-to-day activities
Preparing analyses, dashboards, and data reports
Providing promo materials and handling administrative tasks
Communicating with other internal departments
Coordinating with external stakeholders
Participating in various Sales projects and initiatives
Ensuring seamless back-office processes and support

All you need is:

University degree in Business, Economics, Finance, Business Statistics, or a related field
Professional experience with sales reporting and data analytics
Advanced Excel skills (Pivot Tables, VLOOKUP, etc.)
Strong analytical mindset & high attention to detail
Great organizational and time-management skills
Excellent command of English — written and spoken
A proactive, positive, and collaborative attitude

What we offer you:

A friendly, positive, and supportive work environment
A young, modern, and fast-growing organization
Plenty of opportunities to learn, develop, and expand your expertise
Team events, team building activities, and a strong sense of community
Competitive rewards + food vouchers
Access to our in-house gym to stay active and energized

We are looking for a Customer Service Specialist.

Job Responsibilities:

Support the Marketing team in our Non- Food division in executing their daily duties.
Prepare and help with document administration.
Communicate and provide information related to other departments.
Participate in other Marketing team projects and activities.
Prepare analysis and data reports.
Provide promo materials and administrative support.
Work with external stakeholders.

All you need is:

University degree in Business, Economics, Finance, Business statistics or similar.
Previous professional experience with sales reports and data is an advantage.
Advanced skills in Excel – Pivot tables, VLOOKUP etc.
Analytical thinking.
Detail oriented.
Time management and organizational skills.
Excellent English – both written and spoken.

We offer you:

Friendly and positive company environment with non-formal communication.
To be part of a young, ambitious, modern & fast-paced organization.
Opportunity for fast learning, development, and expanding experience.
Team activities, team buildings.
Competitive rewards and food vouchers.
In-house gym.

We are looking for a Back Office Analyst.

Description of the position:

As a Back Office Analyst’s main job is to monitor our exposure on the different financial instruments that we offer.
This includes making various reports on current market conditions, expectations and how our clients react to those, overseeing their trades – all to make sure we know where we are and how our finances are moving, in case action needs to be taken.
A substantial part of the job is also seeing through that the technical aspects of our platforms work accordingly and we provide proper services to our clients.

This is a permanent and full-time position office based.

Responsibilities and duties:

• Monitoring trading platforms to ensure optimal systems performance.
• Monitoring clients’ transactions and activities on a daily basis and investigating any irregular/suspicious trading activities.
• Prepare daily reports and any other relevant reports requested by the Senior Management.
• Keep up to date with market information and monitoring trends in financial markets.
• Ensuring the company’s hedged exposure is correct and accurate.
• Implementing the hedging strategies defined by management.
• Monitoring and analyzing client’s trading activities and exposures.
• Drafting, modifying, and implementing Company’s policies and procedures as needed.
• Providing and supervising the provision of reception and transmission of orders and execution of orders on behalf of Clients.
• Spot issues in real time and take corrective actions in a timely manner.

Skills and competenciess:

• Excellent verbal and written communications skills in English.
• Prior experience in a similar position would be considered an advantage.
• Excellent knowledge of financial markets is a plus.
• Proficiency in MS Excel.
• High level of accuracy is essential and High attention to detail.
• Strong numerical, analytical and problem-solving skills.

We offer:

• A stable job and career development opportunities.
• Ongoing Learning and Training .
• Working on shifts.
• Attractive salary and Bonuses.
• Additional health insurance.
• Friendly working environment.
• Special benefits for our team members (Multisport Card ,CoolFit Happy Hours, Fruits and food,etc.)