We are looking for a Head of Compliance.

Responsibilities:

• Reviewing and analyzing regulatory communication (e.g. circulars, news, decisions);
• Reviewing and analyzing relevant EU and domestic legislation;
• Reviewing, analyzing, updating, or drafting the Company’s internal rules, policies, and procedures;
• Reviewing, analyzing, or drafting Agreements with other companies;
• Conducting communication with regulatory bodies and other official bodies of the state of domicile and states where the Company’s services are provided (EU member states);
• Handling of complaining clients, where complaints are related to legal or regulatory matters;
• Drafting the obligatory protocols, reports, and other official documents related to legal and compliance matters;
• Maintaining and ensuring the Company’s business and overall actions and decisions comply with the legal and regulatory requirements and standards;
• Uphold and supervise the Company’s Client Data Protection, KYC, and AML requirements, rules, procedures, and standards.

Requirements:

• A legal background is required;
• A background in finance or economics will be an advantage;
• Experience in Law and Compliance and with at least 1-year experience in Forex and with regulators is highly recommended;
• Experience in a banking/non-banking financial institution, FinTech will be e strong advantage;
• Solution-seeker, resolve, and flexibility when dealing with regulations and legal matters;
• The ability to work well with competing deadlines and the ability to safeguard sensitive information is highly desirable qualities;
• Teamwork, cooperative behavior, willingness to self-improve, ability to perform efficiently in intense stretches, and organization and record-keeping skills are recommended;

Our offer:

• Opportunity for professional and career development;
• Competitive salary and social package;
• Sponsorship for a Multisport card;
• Additional health insurance;
• Good working atmosphere combined with a good office location;
• Training for working with specialized information systems;

Read More

We are looking for a person with fluent German and English and Retention experience in Forex and a proven financial background.
Candidates with background experience of more than one year would be considered with higher priority.

Your Duties

• Evaluating potential clients.
• Communicate and schedule tell meetings with our customers from all over the World by phone calls, chat & Emails.
• Negotiate and close high-value deals, as much as possible.
• Full cooperation with clients and the company management.
• Ability to react to customers’ requests promptly in a professional and kindly manner.
• Keep up to date with the world’s economic situation and financial markets and make a connection for our purposes, using your personal own way.
• Working directly with the general manager on making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.

Our ideal candidate

• Fluency in German and English is a Must – both spoken and written.
• Expert in business structuring, financial analysis, and management.
• To have at least 1 year at retention position in a Forex operating company.
• Team player – open to sharing knowledge, and experience and supporting colleagues.
• To plan and implement objectives for achieving sales and gross profits.
• To have empathy, endurance, ability to find solutions, sales talent, punctuality, and reliability excellent
• Abroad training for personal development with mutual benefits.t level of business insight.
• Excellent time management and leadership skills.
• Strong communication and negotiation skills.
• Excellent computer skills.
• Sales-driven personality.
• Professional Attitude.

What we offer

• Big attractive base salary.
• Unlimited net bonuses system.
• Full-time position – 5 days a week.
• Social benefits – Multisport card.
• Paid Vacations, Holidays & Team buildings.
• Special educational program for the first month.
• Weekly sports day (Football) + catering in the office
• Opportunities for growth to a higher position in the Company.
• Variety of different food and drinks in the office.

Read More

We are looking for a person with fluent German and English and sales experience in Forex and financial background.
Candidates with background experience of more than one year would be considered with higher priority.

Your Duties:
• Provide clients with best-in-class, white-glove service on phone, email, and chat.
• Explain in a relevant way the services of the Company, both to people with advanced and no experience.
• Provide necessary daily support fundamental and technical information, and educate clients by using the available tools of the broker.
• Cooperate both with clients and the company management, to bring a higher level of satisfaction.
• Comply with company rules and policies.
• Stay informed of all market events.

Our ideal candidate:
• Fluency in German and English is a Must – both spoken and written
• Experience in Sales is a Must – at least 1 year with Forex, Stocks, CFDs
• Team Player – open to sharing knowledge and experience – to help the Team’s performance and results.
• Always open to expanding his/her technical and fundamental knowledge and learning new skills.
• Able to think outside the box and ready to step out of his/her comfort zone.
• Must have strong communication and negotiation skills.
• Has a strong, energetic mindset and fighting spirit.
• Excellent time management and leadership skills.
• Must be a Sales and Target driven personality.
• Professional work ethics and attitude.
• Act as a Problem solver, not a complainer.
• Excellent computer skills.

What we offer:
• Аttractive base salary.
• Unlimited net bonuses system.
• Full-time position – 5 days a week.
• Social benefits – Multisport card.
• Additional health insurance.
• Birthday Gifts.
• Paid Vacations, Holidays & Team buildings.
• Special educational program for the first month.
• Weekly sport day (Football) + catering in the office.
• Abroad training for personal development with mutual benefits.
• Opportunities for growth to a higher position in the Company.
• Variety of different food and drinks in the office.

Read More

We are looking for a Compliance Assistant.

Responsibilities:

• Reviewing and analyzing regulatory communication (e.g. circulars, news, decisions);
• Reviewing and analyzing relevant EU and domestic legislation;
• Reviewing, analyzing, updating, or drafting the Company’s internal rules, policies, and procedures;
• Reviewing, analyzing, or drafting Agreements with other companies;
• Conducting communication with regulatory bodies and other official bodies of the state of domicile and states where the Company’s services are provided (EU member states);
• Handling of complaining clients, where complaints are related to legal or regulatory matters;
• Drafting the obligatory protocols, reports, and other official documents related to legal and compliance matters;
• Maintaining and ensuring the Company’s business and overall actions and decisions comply with the legal and regulatory requirements and standards;
• Uphold and supervise the Company’s Client Data Protection, KYC, and AML requirements, rules, procedures, and standards.

Requirements:

• A legal background is required;
• A background in finance or economics will be an advantage;
• Experience in either Law or Compliance is highly recommended;
• Experience in a banking/non-banking financial institution, FinTech will be e strong advantage;
• Solution-seeker, resolve, and flexibility when dealing with regulations and legal matters;
• The ability to work well with competing deadlines and the ability to safeguard sensitive information are highly desirable qualities;
• Teamwork, cooperative behavior, willingness to self-improve, ability to perform efficiently in intense stretches, and organization and record-keeping skills are recommended;

Our offer:

• Opportunity for professional and career development;
• Competitive salary and social package;
• Sponsorship for a Multisport card;
• Additional health insurance;
• Good working atmosphere combined with a good office location;
• Training for working with specialized information systems;

Read More

Търсим Оператор контактен център.

ИЗИСКВАНИЯ ЗА ЗАЕМАНЕ НА ДЛЪЖНОСТТА

Завършено образование: висше или средно образование;
Добра компютърна грамотност, умения за работа със специализиран софтуер;
Опит на подобна позиция е предимство;
Много добро владеене на английски език;

ОСНОВНИ ЗАДЪЛЖЕНИЯ И ОТГОВОРНОСТИ

Изготвяне на заявки за услуги, заявки за продажби, искания за информация и жалби;
Продажба на аксесоари и уреди;
Приемане на входящи обаждания и съобщения от клиенти, отговаряне на запитвания, служебни обаждания и оплаквания;
Определяне на изискванията и въвеждане на събития в компютърна система;
При необходимост фактуриране или задържане на плащания;
Изпращане на писма, информационни брошури и други документи на клиенти;
Консултиране на клиентите относно допълнителни продукти или услуги.

НИЕ ПРЕДЛАГАМЕ:

• Атрактивно заплащане, обвързано с постижения
• Ваучери за храна
• Допълнително здравно осигуряване
• Обучение
• Динамична и интересна работна среда в сплотен и приятелски екип

Read More

We are looking for: Call Monitoring Representative with English + French

Job description:

Call monitoring officer is responsible for assessing, on daily basis, the quality of the performance of our call center associates who deal with our existing and potential customer, monitoring inbound and outbound call to assess associates demeanor, technical accuracy, Information Transparency, customer service performance, that conformity to company policies and procedures and prepares internal quality reports for management staff review.

Our Requirements:

∙ Fluency in the relevant foreign languages – both spoken and written: English + French

∙ Working language – English

∙ Excellent communication skills

∙ Professional attitude

∙ Excel, Internet

Advantages:

∙ Experience in the foreign exchange markets

∙ Experience in call center support/sales

We offer:

∙ A stable job and career development opportunities

∙ Working on shifts

∙ Attractive salary

∙ Additional health insurance

∙ Special benefits for our team members (Multisport Card, Happy Hours, etc.)

∙ Young, friendly and multilingual environment

Read More

We are looking for: Call Monitoring Representative with English + Spanish

Job description:

Call monitoring officer is responsible for assessing, on daily basis, the quality of the performance of our call center associates who deal with our existing and potential customer, monitoring inbound and outbound call to assess associates demeanor, technical accuracy, Information Transparency, customer service performance, that conformity to company policies and procedures and prepares internal quality reports for management staff review.

Our Requirements:

∙ Fluency in the relevant foreign languages – both spoken and written: English + Spanish

∙ Working language – English

∙ Excellent communication skills

∙ Professional attitude

∙ Excel, Internet

Advantages:

∙ Experience in the foreign exchange markets

∙ Experience in call center support/sales

We offer:

∙ A stable job and career development opportunities

∙ Working on shifts

∙ Attractive salary

∙ Additional health insurance

∙ Special benefits for our team members (Multisport Card, Happy Hours, etc.)

∙ Young, friendly and multilingual environment

Read More

We are looking for: Call Monitoring Representative with English + Italian

Job description:

Call monitoring officer is responsible for assessing, on daily basis, the quality of the performance of our call center associates who deal with our existing and potential customer, monitoring inbound and outbound call to assess associates demeanor, technical accuracy, Information Transparency, customer service performance, that conformity to company policies and procedures and prepares internal quality reports for management staff review.

Our Requirements:

∙ Fluency in the relevant foreign languages – both spoken and written: English + Italian

∙ Working language – English

∙ Excellent communication skills

∙ Professional attitude

∙ Excel, Internet

Advantages:

∙ Experience in the foreign exchange markets

∙ Experience in call center support/sales

We offer:

∙ A stable job and career development opportunities

∙ Working on shifts

∙ Attractive salary

∙ Additional health insurance

∙ Special benefits for our team members (Multisport Card, Happy Hours, etc.)

∙ Young, friendly and multilingual environment

Read More

We are looking for: a Customer Support Agent in English and Arabic.

Your responsibilities:

∙ To provide excellent support and customer care services to the end users of our Client;

∙ To be able to react to customers’ requests promptly and in a professional manner;

∙ To operate correctly with our Client’s internal software programs and applications;

Our Requirements:

∙ Fluency in the relevant foreign languages – both spoken and written

∙ Working language – English + Arabic

∙ Excellent communication skills

∙ Professional attitude

∙ Excel, Internet

Advantages:

∙ Experience in the foreign exchange markets

∙ Experience in call center support/sales

We offer:

• A stable job and career development opportunities

• Working on shifts

• Attractive salary

• Additional health insurance

• Special benefits for our team members (Multisport Card, Happy Hours, etc.)

• Young, friendly and multilingual environment

Read More

Job Description:

Broker Services Representative is a front end, client servicing position responsible for the maintenance and servicing of retail clients. The group directly supports the retail Sales Team and liaise between all facets and business functions to expedite client inquires and requests.

We are looking for a person with fluent English and sales experience in Forex and financial background.
Candidates with background experience more than one year would be considered with higher priority.

Your Duties:
• Provide clients with best-in-class, white-glove service on phone, email and chat.
• Explain in a relevant way the services of the Company, both to people with advanced and no experience.
• Provide necessary daily support fundamental and technical information, education clients by using the available tools of the broker.
• Cooperate both with clients and the company management, to bring higher level of satisfaction.
• Comply with company rules and polices.
• Stay informed with all market events.

Our ideal candidate:
• Fluency in English is a Must – both spoken and written!!!
• Experience in Sales is a Must – at least 1 year with Forex, Stocks, CFD’s
• Team Player – open to share knowledge and experience – to help the Team performance and results.
• Always open to expand his/her technical and fundamental knowledge and learn new skills.
• Able to think outside the box and ready to step out of his/her comfort zone.
• Must have strong communication and negotiations skills.
• Has strong, energetic mindset and fighting spirit.
• Excellent time management and leadership skills.
• Must be Sales and Target driven personality.
• Professional work ethics and attitude.
• Act as a Problem Salver, not a complainer.
• Excellent computer skills.

What we offer:
• Аttractive base salary.
• Unlimited net bonuses system.
• Full time position – 5 days a week.
• Social benefits – Multisport card.
• Additional health insurance.
• Birthday Gifts.
• Paid Vacations, Holidays & Team buildings.
• Special educational program for the first month.
• Weekly sport day (Football) + catering in the office.
• Abroad training for personal development with mutual benefits.
• Opportunities for growth to a higher position in the Company.
• Variety of different food and drinks in the office.

Read More

We are looking for a person with fluent English and Retention experience in Forex and proven financial background.
Candidates with background experience more than one year would be considered with higher priority.

Your Duties
• Evaluating potential clients.
• Communicate and schedule tell meetings with our customers from all over the World by phone calls, chat & Emails.
• Negotiate and close high-value deals, as much as possible.
• Full cooperation with clients and the company management.
• Ability to react to customers’ requests promptly in a professional and kindly manner.
• Keep up to date with the worlds’ economic situation and financial markets and make a connection for our purposes, using your personal own way.
• Working directly with the general manager on making recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.

Our ideal candidate
• Fluency in English is a Must – both spoken and written.
• Expert on business structuring, financial analyst and management.
• To have at least 1 year at retention position in a Forex operating company.
• Team player – open to share knowledge, experience and to support colleagues.
• To plan and implement objectives for achieving sales and gross profits.
• To have empathy, endurance, ability to find solutions, sales talent, punctuality and reliability excellent level of business insight.
• Excellent time management and leadership skills.
• Strong communication and negotiation skills.
• Excellent computer skills.
• Sales driven personality.
• Professional Attitude.

What we offer
• Big attractive base salary.
• Unlimited net bonuses system.
• Full-time position – 5 days a week.
• Social benefits – Multisport card.
• Paid Vacations, Holidays & Team buildings.
• Special educational program for the first month.
• Weekly sports day (Football) + catering in the office
• Abroad training for personal development with mutual benefits.
• Opportunities for growth to a higher position in the Company.
• Variety of different food and drinks in the office.

Read More