Archive for Административни

We are looking for: Technical Writer

Main Responsibilities Description:
To prepare technical guides, logistical support plans, product management roadmaps, online help, and user/administrator guides, and other supporting documents within the company. Interpret and explain business and technical information in comprehensive and clear content for users.

And also:
• Work with software developers, product managers, quality assurance engineers, and technical support engineers to develop technical documentation in English.
• Write online help and user/administrator guides in English, from scratch, in parallel with software development.
• Create other documentation for enterprise-level software products (best practices, hardware configuration guides).
• Create from scratch, validate, and publish new content in the documentation repositories.
• Edit and maintain existing content in a timely, accurate and organized manner.

What to expect from us:
• Full-time position that comes with a competitive performance-driven remuneration package
• Excellent work atmosphere and culture
• Mini-team buildings and other local company events that run throughout the year
• Additional social benefits
• Additional health insurance that guarantees fast access to contracted health services
• Refreshments and fruits at our offices
• Lively office environment with the game and relaxation area.

What we expect:
• Previous experience in a technology company.
• Graduate or post-graduate degree in Technical Communication, Philology, Journalism, or a related discipline.
• Technical background or certification as a technical communicator is a big advantage.
• Proficiency in written English.
• Ideally 1+ year experience in technical communications.
• Have knowledge in technical writing according to standards and guidelines.
• Experience developing the following types of documentation:
Technical Manuals and user guides
Policies and procedures
Document updating
API Documentation
Knowledge Articles
• Proficiency in timely and effective oral and written communication. To have excellent communication skills.
• Excellent organization and time management skills
• Have the ability to organize and structure information in a meaningful manner.
• Be technically savvy.
• Be detail-oriented and deadline-driven.
• Be able to multitask and prioritize.
• Be adaptive, curious about technology, and a team player.

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We are looking for an individual with proven experience as Office Manager.
Candidates with background experience more than one year would be considered with higher priority.

Your Duties:
• Handle documentation flow.
• Provide assistance to the CEO of the Company.
• Keep close communication with all staff members.
• Scheduling business meetings, trips, hotels, plane tickets bookings, transport, other.
• Communication with couriers, office suppliers, building maintenance, tech service companies and other.
• Performs basic administrative activities – copying, scanning, sorting and archiving documentation.
• Performs other ancillary activities to meet the needs of the company and/or administrative department.
• Work with internal programs, specialized systems and office equipment.
• Performing other tasks depending the needs of the company.

Our ideal candidate:
• Excellent English – both spoken and written!
• Аt least 1 year previous experience in the same position or similar to it is a Must.
• Ability to make fast decisions in a dynamically changing environment.
• Ability to set priorities and attention to details.
• Responsible, honest, reliable, loyal individual.
• Time managing and problem salving skills.
• Professional work ethics and discipline.
• Fluency in MS Office and internet.
• Excellent computer skills.

What we offer:
• Attractive base salary.
• Full time position – 5 days a week.
• Social benefits – Multisport card.
• Additional health insurance.
• Birthday Gifts.
• Paid Vacations, Holidays & Team buildings.
• Weekly sport day (Football) + catering in the office.
• Opportunities for growth to a higher position in the Company.
• Variety of different food and drinks in the office.

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Търсим Оператор контактен център.

ИЗИСКВАНИЯ ЗА ЗАЕМАНЕ НА ДЛЪЖНОСТТА

Завършено образование: висше или средно образование;
Добра компютърна грамотност, умения за работа със специализиран софтуер;
Опит на подобна позиция е предимство;
Много добро владеене на английски език;

ОСНОВНИ ЗАДЪЛЖЕНИЯ И ОТГОВОРНОСТИ

Изготвяне на заявки за услуги, заявки за продажби, искания за информация и жалби;
Продажба на аксесоари и уреди;
Приемане на входящи обаждания и съобщения от клиенти, отговаряне на запитвания, служебни обаждания и оплаквания;
Определяне на изискванията и въвеждане на събития в компютърна система;
При необходимост фактуриране или задържане на плащания;
Изпращане на писма, информационни брошури и други документи на клиенти;
Консултиране на клиентите относно допълнителни продукти или услуги.

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